Refund Policy

1. 30-day money-back guarantee

We offer a 30-day money-back guarantee on your first subscription payment. If DataForge isn't right for you, request a refund within 30 days of the initial charge and we'll issue a full refund — no questions asked.

2. How to request a refund

Refunds are processed by our Merchant of Record, Paddle. To request one, either:

• Visit https://paddle.net and look up your order using the email you used at checkout, then choose 'Request a refund'; or

• Email us at luk14236@gmail.com and we'll help you through Paddle.

Approved refunds are returned to the original payment method within 5–10 business days.

3. Renewals and cancellations

Your subscription renews automatically until you cancel. You can cancel any time from your account settings or via paddle.net; cancellation stops the next renewal.

For accidental renewals, contact us within 14 days of the renewal charge and we'll work with Paddle to refund it.

4. Exceptions

Refunds may be refused where there is clear evidence of abuse (for example, repeatedly subscribing and refunding to scrape content). Chargeback disputes are handled directly by Paddle under its Buyer Terms.

5. Statutory rights

This policy is in addition to any statutory rights you may have under your local consumer protection laws (for example, the right of withdrawal for EU consumers, or the Código de Defesa do Consumidor in Brazil). Nothing in this policy limits those rights.

6. Contact

Questions about a refund? Email luk14236@gmail.com or contact Paddle Buyer Support at https://paddle.net.